INC-2510 Disruption to Transactional Processing.
Incident Report for Cashflows
What has happened:

Between 11:00 and 11:05, there was an unplanned disruption to transactional processing (excluding CHP). We believe this was caused by one of the schemes services becoming unreliable.

The impact was mitigated and normal service resumed.

We're here to help:
If you need further information or support, please do not hesitate to contact our Customer Support team. You can email them using or by calling 0330 128 9855, Option 1. They are on hand to help, each business day, Monday–Friday, 09:00-17:00.

Kind regards'
Service Management
Posted Jun 13, 2023 - 12:31 BST
This incident affected: Transaction Processing, Payments API, and Gateway API.