The maintenance on our database is now complete and all transactional services have been returned to normal. We apologise for the unexpected delay and thank you again for your patience while we made these significant and necessary upgrades.
Posted Apr 22, 2023 - 05:27 BST
Update
The maintenance on our database has been completed and all transactional services apart from Gateway API and The Hosted Payment Page have been returned to normal. We are working hard to minimise further impacts from this delay. We will continue to update you here on our status page.
Posted Apr 22, 2023 - 05:19 BST
Update
Database maintenance is continuing as planned. We will provide hourly updates during this time until completed.
Posted Apr 22, 2023 - 03:30 BST
Update
Database maintenance is continuing as planned. We will provide hourly updates during this time until completed.
Posted Apr 22, 2023 - 02:30 BST
Update
Transactions services, including processing, are now halted as part of our database maintenance. This is expected to last for approximately three hours. We will continue to update you here on our status page.
Posted Apr 22, 2023 - 01:27 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2023 - 10:00 BST
Scheduled
We have begun the database maintenance. All operational reporting services, including those in online accounts is now unavailable. This will continue until the work is completed. The schedule is as follows: - On Friday the 21st of April, from 10:00am, all operational reporting services will become unavailable, including those in AMS and Cashflows Go, and will remain unavailable until the work is completed.
- On Saturday the 22nd of April, from 01:30am, all transaction services will be halted, including processing. All transactions sent during this time will fail. This will last for approximately three hours.
- Later on the 22nd of April, at 04:30am, all services will become available again.
Our next update will be on Saturday the 22nd of April at 01:00am when transaction services are halted.
Posted Apr 21, 2023 - 09:39 BST
This scheduled maintenance affected: Account Management System, Transaction Processing, Point of Sale Terminals, API, Payments API, Gateway Portal, Gateway API, and Remittance.